STORE POLICY
Shipping policy
We ship worldwide by DHL Express. The shipping cost is not included in the item’s price and will be shown at check out.
Here are some delivery rates:
- Austria, Czech Republic, Germany, Greece, Poland, Slovakia, Slovenia - 30 euro
- Belgium, Denmark, Finland, France, Ireland, Portugal, Luxemburg, etc - 35 euro
- UK - 38 euro
- Malta, Moldova - 37 euro
- USA, Canada - 95 euro
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If you would like to purchase additional insurance, please contact us at mayscrownwigs@gmail.com to see if we can accommodate this request.
Return policy
We have a 4 days return policy, first day being the day of delivery. Please contact us at mayscrownwigs@gmail.com to inform us about your intention to return so we can assist you with that.
Wigs must be return in original package and in its original state without any alteration. The buyer is responsible for the returning fees.
If the return is accepted the client will be refunded in 1-3 working days, minus the 10% restocking fee. The restocking fee covers the washing and restyling of the wig.
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Privacy policy
1. General Information
a) Introduction
Thank you for your interest in our website and our online store. Protecting visitors data and using it only in the way our customers/visitors/users expect from us is our highest priority. Thus, the following policy is designed to inform you about the processing of your personal data and your rights regarding this processing according to the General Data Protection Regulation (“GDPR”) and other data protection laws.
b) Controller
We, mayscrownwigs.com are the controller according to the GDPR and therefore responsible for the data processing explained herein.
2. Processing of Personal Data during Your Use of Our Website
Your visit to our website and/or use of our online services will be logged. The IP address currently used by your device, date and time, the browser type and operating system of your device, the pages accessed may be recorded. This data is collected for the purposes of optimizing and improving our website as well as our online services. The processing is legally based on legitimate interest as it is in our legitimate interest to protect our website and to improve the quality of our services.
a) Cookies
To make your visit to our website more pleasant and to enable the use of certain functions, we may use “cookies” on various pages. Cookies are small text files that are stored on your terminal device. Some of the cookies we use are deleted after the end of the browser session. Other cookies remain on your device and enable us or our partner companies to recognize your browser on your next visit. You can set your browser in such a way that you are informed about the setting of cookies separately and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or generally. For more information, see the help function of your Internet browser. If cookies are not accepted, the functionality of our website may be limited.
To find out more about how we use cookies you can find below our “Cookie Policy” .
b) Data Recipients
We may use third party service providers to process your personal data. These service providers may be located in countries within and outside the European Union (EU) and the European Economic Area (EEA). We ensure that these service providers process personal data in accordance with European data protection legislation to guarantee an adequate data protection level, even if personal data are transferred into a country outside the EEA for which no adequacy decision of the EU Commission exists. Transfers of personal data to other recipients is not performed, except where we are obliged to do so by law. For more information about appropriate safeguards for the international data transfer or a copy of them, please contact our Data Protection Officer.
c) Retention Period
Personal data provided to us via our website will only be stored until the purpose for which they were processed has been fulfilled. Insofar as retention periods under commercial and tax law must be observed, the storage period for certain data can be up to 2 years. However, storage periods may also be amended due to our legitimate interest (e.g. to guarantee data security, to prevent misuse or to prosecute criminal offenders).
3. Your Rights
As a data subject, you can contact our Data Protection Officer at any time with a notification under the contact information mentioned above under Section 1 to make use of your rights. These rights are the following:
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The right to receive information about the data processing and a copy of the processed data;
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The right to demand the rectification of inaccurate data or the completion of incomplete data;
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The right to demand the erasure of personal data;
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The right to demand the restriction of the data processing;
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The right to receive the personal data concerning the data subject in a structured, commonly used and machine-readable format and to request the transmittance of these data to another controller;
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The right to object to the data processing;
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The right to withdraw a given consent at any time to stop a data processing that is based on your consent;
The right to file a complaint with the competent supervisory authority: Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal.
Contact details:
28-30 G-ral. Gheorghe Magheru Boulevard, District 1, Bucharest, Romania
Phone numbers: +40.318.059.211 / +40.318.059.212
Fax number: +40.318.059.602
Cookie policy
We strive to honour the privacy and security of any data we collect from visitors using our website, whilst we act as a personal data Controller under relevant data protection rules and regulations. Our website uses cookies, in combination with pixels, local storage objects, and similar devices (collectively, “cookies” unless otherwise noted) to distinguish you from other users of the website. This helps us provide you with a good experience, improve our service, and to personalize ads and content to you while you use the website.
This cookie policy (“Cookie Policy”) describes the types of cookies we use on the website and our purposes for using them.
If you have questions about this Cookie Notice, please contact us at mayscrownwigs@gmail.com . For a more complete description and list of the cookies that we currently use on the website, please review our Cookie List found in section 5 of this document. For more information about our privacy practices, please review our privacy policy.
Please read this Cookie Notice carefully for details about why we use cookies and the information they collect from and about you.
1. Cookie definitions
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your device, which is like computer memory.
Session cookies: these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
2. What cookie do we use and why?
Generally, the website uses cookies to distinguish you from other users of the website. This helps us to provide you with a good experience when you browse the website and also allows us to improve it. The cookies we may use on the website may be categorized as follows:
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Strictly necessary
Some cookies may fulfill more than one of these purposes.
‘Strictly Necessary’ cookies let you move around the website and use essential features like secure areas. Without these cookies, we cannot provide the requested services.
We use these Strictly Necessary cookies to:
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Identify you as being logged in to the website and to authenticate you
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Make sure you connect to the right service on the website when we make any changes to the way it works
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For security purposes
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Make sure you connect to the right service on the website when we make any changes to the way it works
If you prevent these cookies, we can’t guarantee how the website or the security on the website will perform during your visit.
3. When do we require your consent
All cookies require your consent.
We request your consent before placing them on your device. You can give your consent by clicking on the appropriate button on the banner displayed to you. If you do not wish to give consent or wish to withdraw your consent to any cookies at any time, you will need to delete, and block or disable cookies via your browser settings; see below for more information on how to do this. Please note that disabling these cookies will affect the functionality of the website, and may prevent you from being able to access certain features on the website.
4. How to delete and block our cookies
Most web browsers allow some control of most cookies through the browser settings. However, if you use your browser settings to block all cookies (including strictly necessary cookies), you may not be able to access all or parts of the website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit the website.
Changing your Cookie Settings. The browser settings for changing your cookies settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise you should use the ‘Help’ option in your internet browser for more details.
More information. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org.
Payment Methods
- Credit / Debit Cards through Stripe payments
- Paypal